Thanks for getting in touch about this. You can exclude 12-2pm by adding an "Hours" filter to the alert: 1. Go to Settings | Alerts and edit the Unproductive Browsing alert 2. Under the Criteria section, click the + button to add another filter 3. Select the filter: Hours 'Not equal to' 12, 13 4. Click Save Alert
The alert will no longer include log records where the hour is 12 or 13 (12 - 2 pm).