Support Center

  • Moving Sophos Reporter To Another Server

    If you need to move Sophos Reporter to another server, and you would like to keep your existing data and reports, please follow these instructions. 1. Deauthorize your License Key If you have registered Sophos Reporter with a valid license key, yo...

    Mar 05, 2014 01:22AM PST
  • Recategorizing Websites in Sophos UTM

    You can customize Fastvue Sophos Reporter's productivity Settings by going to Settings | Productivity. Simply drag drop the Sophos web categories onto the desired productivity list and click Save Productivity Settings in the top right. However, ove...

    Sep 13, 2016 08:09PM PDT
  • Troubleshooting Email Settings

    Sophos Reporter can be used to send Company Overview reports by email every day, week or month, as well as send activity alerts via email as they occur. These features require Sophos Reporter to be configured with an active SMTP Server. This is done ...

    May 16, 2014 09:18AM PDT
  • Changing Sophos Reporter's Data Location

    Sophos Reporter imports log data from Sophos UTM and stores it in a custom database. This database can be found in the Data.fvfs folder in Sophos Reporter's data location. The data location is specified when you install the application, and as well a...

    Dec 05, 2014 11:21AM PST
  • Full List of Sophos UTM URL Categories

    Here is the full list of URL Categories that you can utilize in your Sophos UTM web filtering policies (as of March 2015): Anonymizing Utilities Browser Exploits Gambling Gruesome Content Hacking/Computer Crime Hate/Discrimination ...

    Mar 19, 2015 04:32PM PDT
  • Upgrading Fastvue Sophos Reporter to a newer version

    Fastvue Sophos Reporter is subscription based software, and this entitles you to all upgrades and support free of charge (included in your subscription). Therefore, you can upgrade Sophos Reporter to a newer version and still use your existing licen...

    May 06, 2015 11:31AM PDT
  • IE error code 401 unauthorized when accessing Sophos Reporter

    Problem When attempting to access Sophos Reporter in Internet Explorer you get Error code 401. Cause This issue can be caused when the search order for Windows Authentication is not added or configured correctly. Solution Validate settings in Int...

    Jul 16, 2018 09:43AM PDT
  • Errors after changing data location - object reference not set to an i...

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    Jun 25, 2018 11:37AM PDT

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