Support Center


  • No Data Is Being Imported

    Fastvue Sophos Reporter consumes the Web Filtering log files and syslog messages from Sophos UTM and Sophos XG. In order for live syslog data to be imported, ensure: Web Filtering feature is enabled: The Web Filtering feature is enabled and prop...

    Feb 11, 2019 07:36PM PST
  • Opening the Syslog Port In Windows Firewall

    One possible reason why you may not see data being imported into Sophos Reporter is if Windows Firewall is blocking syslog traffic. You can open the syslog port using the following instructions on Windows Server 2008 R2 (Instructions may differ slig...

    Oct 03, 2014 09:55AM PDT
  • Monitoring Multiple Sophos UTMs

    You can easily monitor multiple Sophos UTM's using Fastvue Sophos Reporter. Simply add each one as a source in Settings | Sources. You can then report across all UTMs via the Dashboard, Reports and Alerts features. If you would like to report or c...

    Nov 04, 2015 10:38PM PST
  • Cannot Import Sophos UTM Logs from a Historical Log Folder

    In addition to importing real-time syslog data, Fastvue Sophos Reporter can also import historical logs exported from Sophos UTM. This is done by checking the Import Historical Logs option in your Source in Settings | Sources, and entering the folde...

    Jul 16, 2018 09:40AM PDT
  • How to manually import specific Sophos UTM historical log files

    You can manually add a 'filesystem' source to import a set of files directly as a one-time import in Fastvue Sophos Reporter. This can be useful if the Fastvue Reporter server was down or not accessible for a period of time, or if there are specific ...

    Aug 30, 2018 09:26PM PDT

Contact Us

  • Post a Public Question
  • Email Us
  • Chat with us

    Call Us @ 888.885.6711
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found