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Preventing alerts at luchtime

Ian white Aug 22, 2016 05:42AM PDT

Our users are allowed to browse 'unproductive' sites during lunch (12:00-14:00 hrs).

How can I change the Unproductive Browsing alert so that it is only generated outside of these hours?

Thanks

Ian

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Fastvue Aug 22, 2016 06:59AM PDT FASTVUE Agent
Hey Ian,

Thanks for getting in touch about this. You can exclude 12-2pm by adding an "Hours" filter to the alert:
1. Go to Settings | Alerts and edit the Unproductive Browsing alert
2. Under the Criteria section, click the + button to add another filter
3. Select the filter:
Hours 'Not equal to' 12, 13
4. Click Save Alert

The alert will no longer include log records where the hour is 12 or 13 (12 - 2 pm).

I hope this helps! Let us know how you go.

Cheers!
Scott
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Ian Aug 22, 2016 07:47AM PDT
Thanks - I did try this, but on two separate AND conditions, I didn't know the 12 and 13 could be on the same one.
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Fastvue Aug 22, 2016 07:48AM PDT FASTVUE Agent
Hey Ian,

No problem. Yes, you can enter multiple items into a single row and they'll be treated as an 'OR'.

I hope this helps! Look forward to hearing how the alert goes.

Cheers!
Scott
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Ian Aug 22, 2016 08:28AM PDT
Thanks Scott, I wonder how to do ORs
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Fastvue Aug 22, 2016 08:44AM PDT FASTVUE Agent
Hey Ian,

No worries. When you click the *Add Filter* button, each individual filter row will be "AND'd" together, but multiple values within the same filter row will be OR'd together.

Take the filter:
User 'Equal to' Bob, Jane, Phil
AND
URL with Query 'Contains' goats, chickens, cows

This is essentially gives you a report on when Bob OR Jane OR Phil access URLs that contain the keywords goats OR chickens OR cows.

I hope this helps! Let me know if you have any other questions.

Cheers!
Scott

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