Support Center

Upgrading Fastvue Sophos Reporter to a newer version

Last Updated: May 06, 2015 11:31AM PDT
Fastvue Sophos Reporter is subscription based software, and this entitles you to all upgrades and support free of charge (included in your subscription).

Therefore, you can upgrade Sophos Reporter to a newer version and still use your existing license key. The software will still be registered as it was before the upgrade.

Before upgrading, you may like to backup Sophos Reporter's Data Location first (location shown in Settings | Data Storage).

To upgrade, simply run the new installer over the top of your existing installation. The installer will pick up your existing settings, so just click next throughout the wizard without making any changes. Once installed, browse to the site and clear the browser cache by hitting ctrl + F5 (cmd + R on Mac).

Contact Us

  • Post a Public Question
  • Email Us
  • Chat with us

    Call Us @ 888.885.6711
support@fastvue.co
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete