Support Center

Changing Sophos Reporter's Data Location

Last Updated: Dec 05, 2014 11:21AM PST
Sophos Reporter imports log data from Sophos UTM and stores it in a custom database. This database can be found in the Data.fvfs folder in Sophos Reporter's data location. The data location is specified when you install the application, and as well as in Settings | Data Storage.

Changing the Data Location
You can change the data location in Settings | Data Storage, just be aware that Sophos Reporter will become unresponsive while the data is moved to the new location. Sophos Reporter will stop importing logs, and stop processing records to display on the Live Dashboard. No reports can be run during this time.

Once the data has been moved, Sophos Reporter will function as normal.

Changing the Data Location manually
​You can also change your Data Location manually. To do this, you will need the installer for Sophos Reporter handy. 
  1. Go to Settings | Data Storage and note your data location
  2. Copy the entire Data Location to your new location (if this is on a different machine, read 'Storing Data on a Network Drive below).
  3. Run the Sophos Reporter installer. If you don't have it available, download the latest release from
  4. On the Data Location page of the installer wizard (after you specify the site and virtual directory to install to), enter your new Data Location.
  5. Finish the installation. 
  6. Browse to the Sophos Reporter website and clear the browser cache by hitting ctrl + F5 (cmd + R on mac)

Sophos Reporter will now be using the new location, and as long as it contains all the files and folders from the old location, all your data and settings will be preserved. Sophos Reporter will start importing logs from where it left off.

Storing Data on Network Drive
If you are changing the Data Location to a network path, be sure to use a UNC path rather than a mapped network drive. For example, use \\myserver\sophosreporter rather than X:\sophosreporter.  The reason for this is that mapped network drives do no exist when you are logged off the machine.

Also make sure the machine account for the Sophos Reporter server has read/write permissions to this path. For example, if the Sophos Reporter machine is called 'mywebserver' and it's joined to the 'mydomain' domain, the permission to add to your UNC path would be mydomain\mywebserver$


Contact Us

  • Post a Public Question
  • Email Us
  • Chat with us

    Call Us @ 888.885.6711
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found